How to Use Assurance Wireless SIM Card in Another Phone

Easing restrictions and increased compatibility are benefits of the maturing mobile industry. A staggering 94% of Americans own a smartphone today. Many Assurance Wireless users feel trapped with their current device and don’t know if they can upgrade to a better phone without losing their service.

You can use your Assurance Wireless SIM card in another phone. Assurance Wireless gives specific phones to eligible customers, but their SIM cards work with compatible devices of all types. The switch needs proper steps and compatibility checks to work right.

Let me walk you through the exact steps to move your Assurance Wireless SIM card to another phone. This piece covers everything from checking if your phone works to testing your service. These simple instructions will help you upgrade to a better device or replace a broken phone without any hassle.

Understanding Assurance Wireless SIM Compatibility

Users should know their phone’s specific requirements before using an Assurance Wireless SIM card in another device. Assurance Wireless runs on T-Mobile’s network and covers 99% of Americans. The network’s technology compatibility remains crucial.

Supported Phone Models and Types

Assurance Wireless works with many unlocked GSM phones that connect to T-Mobile’s network. Compatible devices include select models from:

• Recent Samsung Galaxy series phones
• Newer iPhone models (SE, 11, and similar)
• Motorola Moto series devices
• Other GSM-capable smartphones

Users can find their phone’s 15-digit IMEI number by dialing *#06# or checking the device settings. This number confirms whether the device will work with Assurance Wireless service.

Network Requirements (T-Mobile Bands)

Phones must support T-Mobile’s network bands to work properly. The network operates on several key frequencies:

1. Band 2 (1900MHz) – We used this for rural coverage
2. Band 4 (1700/2100MHz) – Main LTE network backbone
3. Band 12 (700MHz) – Extended range coverage
4. Band 71 (600MHz) – Better building penetration and rural coverage

Full functionality requires both 4G LTE and VoLTE support, which lets users use voice and data services at the same time.

BYOD Policy Updates

The Bring Your Own Device (BYOD) program from Assurance Wireless serves existing customers and those who qualify through their street team representatives. The BYOD program needs:

• An unlocked, compatible device
• A new Assurance Wireless SIM card
• The device’s IMEI number for verification

Carrier-locked phones need unlocking from the original carrier. This process might take several days. The FCC requires all devices to have Wi-Fi capability when used with Lifeline or Affordable Connectivity Program service.

Preparing Your Phone for the Switch

Moving to a new phone with an Assurance Wireless SIM card needs proper planning. You should complete several key checks before switching phones to get a smooth transition.

Checking Phone Unlock Status

Your phone’s unlock status can be verified through these simple steps:

1. Access the phone’s settings menu
2. Look for “Network & Internet” or “Connections”
3. Check for “Network Operators” or “Carrier” settings
4. Multiple networks showing up means your phone is likely unlocked

Locked phones need carrier approval for unlocking. The process usually takes two business days.

Verifying Network Compatibility

Assurance Wireless runs on T-Mobile’s network, so phones must support specific frequency bands to work well. The key network bands include:

• Band 2 (1900MHz) for rural coverage
• Band 4 (1700/2100MHz) for primary network service
• Band 12 (700MHz) for extended coverage
• Band 71 (600MHz) to boost rural service

Gathering Required Information

You’ll need these items ready before starting the transfer:

• Account PIN (you can get this by dialing 611 or 1-855-336-8346)
• 15-digit IMEI number from your new phone
• Current Assurance Wireless phone number
• Backup of your contacts and important data

BYOD (Bring Your Own Device) transfers need both compatible and unlocked phones. The FCC requires Wi-Fi capability in all devices used with Lifeline or Affordable Connectivity Program service.

Important Tip: Back up all your data, including contacts, photos, and messages before switching phones. This keeps your important information safe during the transfer.

Transfers from other carriers might need extra documents like your previous carrier’s account number and PIN. Your service might work on both phones for up to 24 hours while the number transfer completes.

Step-by-Step SIM Card Transfer Process

Moving your Assurance Wireless SIM card to a new phone needs careful steps. Here’s a detailed guide to help you transfer the SIM safely without damaging your devices.

Removing SIM from Original Phone

Your SIM card’s location depends on your phone model. You should:

1. Turn off your original phone completely
2. Find the SIM card slot (usually on the side or under the back cover)
3. Use the SIM ejector tool or a paperclip to press the small button for phones with side slots
4. Remove the back cover and battery to access the SIM slot for phones with removable backs
5. Slide the SIM card out of its metal housing gently

Important: Check how the SIM card sits before you take it out. This helps you place it correctly in the new phone.

Installing SIM in New Phone

To put the SIM card in your new device:

1. Make sure your new phone is off
2. Find the SIM card slot
3. Place the SIM card with gold contacts facing down
4. Line up the notched corner
5. Put the SIM card tray back or replace the cover

Pro Tip: Give the SIM card’s gold contacts a quick wipe with a soft, dry cloth for better connection.

Original Setup Configuration

After you install the SIM, you’ll need to set up your device:

1. Turn on your new phone
2. Let the device find the SIM card
3. Your phone should connect to the Assurance Wireless network automatically
4. If automatic connection fails:
   • Open Settings > Network & Internet
   • Tap “Mobile Network”
   • Turn on “Automatic Network Selection”

You have two ways to complete activation:

• Online Activation:
  1. Go to the Assurance Wireless account portal
  2. Sign in with your phone number and PIN
  3. Click “Swap/Update Phone” under “Your Phone”
  4. Type in your new phone’s IMEI
• Phone Activation:
  1. Dial 611 or 1-888-321-5880
  2. Pick option 1 to confirm your account
  3. Select option 5 for “Anything Else”
  4. Press 1 to move service to your new phone

Note: Your service might work on both phones for up to 24 hours. Wait for a confirmation message before you call the transfer complete.

Activating Your New Phone

Once you’ve moved your SIM card, you’ll need to activate service on your new device. Assurance Wireless gives you two quick ways to get connected.

Online Activation Steps

The quickest way to activate your new phone is through the Assurance Wireless online portal. Here’s what you need to do:

1. Visit myaccount.assurancewireless.com/my-account/login
2. Log in using your phone number and PIN
3. Go to “Your Phone” section
4. Click “Swap/Update Phone”
5. Enter your new phone’s IMEI number
6. Select “SIM that came with my new phone”
7. Click Submit to complete the process

Pro Tip: Have all your information ready before starting the online activation. This helps avoid session timeouts.

Phone-based Activation Process

Some users prefer talking to a real person, and Assurance Wireless offers phone support for activation. Just follow these steps:

• Dial 611 or 1-888-321-5880 from another phone
• Press 1 to confirm account-related call
• Select option 5 for “Anything Else”
• Choose option 1 to transfer service
• Speak with a customer service representative

Keep your IMEI and SIM card numbers handy when you call. The whole process usually takes about 10 minutes.

Verifying Service Status

Make sure your service works properly after activation. Assurance Wireless lets you check your status several ways:

• Check application status online
• Verify approval letter receipt
• Confirm phone shipment details
• Monitor service activation

Important Note: Your number transfer might result in dual service for up to 24 hours. Keep your previous service active until you get a confirmation text from Assurance Wireless showing the transfer is complete.

Back up all your data before starting the activation process. This step protects your important information during the switch.

Testing and Confirming Service

The activation process requires users to run several tests that ensure their phone works properly with Assurance Wireless service. A methodical testing approach helps users quickly find and fix any potential issues.

Making Test Calls

Users should verify their voice service after switching phones by:

1. Checking that Airplane Mode is turned off in Settings > Network & internet
2. Making a test call to a known working number
3. Receiving a test call from another phone
4. Verifying voice quality and connection stability

Important: Valid service activity requires actual calls. Checking voicemail or using call forwarding does not count.

Checking Data Connectivity

Data service testing plays a significant role since Assurance Wireless provides specific data speeds and limitations:

• Users typically experience data speeds between 30-40 Mbps
• Service continues at reduced speeds up to 600 kbps when high-speed data runs out
• Mobile hotspot functionality depends on the selected plan

Users can achieve optimal data performance by:

1. Turning mobile data on in the phone’s settings
2. Testing internet connectivity using a speed test app
3. Verifying basic web browsing functionality
4. Checking social media app connections

Troubleshooting Tip: Users can often fix temporary connection problems by toggling Airplane Mode on and off.

Verifying Text Messaging

Text messaging verification should cover both standard SMS and multimedia messages (MMS). Users need to:

1. Send a test text message to another phone
2. Request a response message
3. Try sending a picture message
4. Verify group messaging functionality

Service Maintenance Note: Active service requires at least one of these activities every 30 days:

• Making a call
• Sending a text message
• Using mobile data (not Wi-Fi)

Users should check their phone’s compatibility requirements if they experience issues during testing. Assurance Wireless customer service can help with persistent problems at 1-888-321-5880.

Network Performance Note: Network experience varies by location, and some features or pre-installed applications might not work with Assurance Wireless service.

How to Use Assurance Wireless SIM Card in Another Phone Frequently Asked Questions

Can I put my Assurance Wireless SIM card into another phone?

Yes, you can put your Assurance Wireless SIM card into another phone, as long as the phone is compatible with the SIM card’s size and technology (such as GSM or CDMA). However, keep in mind that the phone you switch to may need to be unlocked, and Assurance Wireless may restrict the use of the SIM card in non-eligible phones. It’s important to ensure that the phone you are switching to supports the necessary network bands.

Can I use my Assurance Wireless SIM card in a T-Mobile phone?

Yes, you can use your Assurance Wireless SIM card in a T-Mobile phone, as Assurance Wireless is a part of T-Mobile’s network. However, the phone may need to be unlocked and compatible with T-Mobile’s network. If your T-Mobile phone is locked to their network or not compatible, you may need to get it unlocked or ensure it supports the correct network bands.

What carrier is compatible with Assurance Wireless?

Assurance Wireless operates on T-Mobile’s network in the United States. This means it is compatible with T-Mobile, as well as other carriers that use T-Mobile’s network infrastructure. If you want to use Assurance Wireless services, your phone must be compatible with T-Mobile’s network and bands.

Can I put my Assurance Wireless SIM card in another phone on Reddit?

Yes, you can put your Assurance Wireless SIM card in another phone, but it depends on the phone’s compatibility. Many Reddit users discuss using Assurance Wireless SIM cards in unlocked phones, as long as the device supports T-Mobile’s network. Keep in mind that some phones might need to be unlocked, and certain phones may not be compatible with Assurance Wireless services.

Is Assurance Wireless SIM locked?

Yes, Assurance Wireless SIM cards are generally locked to the Assurance Wireless network, which uses T-Mobile’s infrastructure. This means you might not be able to use the SIM card with another carrier unless the phone is unlocked and supports T-Mobile’s network. However, in some cases, Assurance Wireless may unlock your phone if you meet certain requirements, such as completing your contract or paying off the device.

Will Assurance Wireless work with TracFone?

Assurance Wireless generally does not work with TracFone, as it operates on T-Mobile’s network and uses T-Mobile’s infrastructure. TracFone, on the other hand, operates on multiple networks, including Verizon, AT&T, and T-Mobile, but its compatibility with Assurance Wireless may depend on the specific phone and network. If you want to use Assurance Wireless services, it’s best to stick with T-Mobile or compatible phones.